Watch: How DSM is retaining expert knowledge at a fraction of the cost

Introduction

Royal DSM, also commonly known as DSM, is a global leader in the fields of health and nutrition applying bioscience to improve the health of people, animals, and the planet. To achieve its mission, DSM employs a diverse workforce of over 20,000 people in approximately 50 countries. With a focus on providing high-quality learning, DSM had traditionally utilized a top-down L&D strategy with learning content created by a central L&D team or third-party vendors and distributed across the different departments. In early 2022, however, the company decided to shift its strategy around the ethos: “Learn Together, Grow Together”. That’s where Derek and the People, Performance and Growth (PP&G) team came in. It was their job to find and select the right tools and partners to implement this learning strategy at DSM.